Licence to Thrill Your Customers HAVE YOU GOT WHAT IT TAKES?
"Every Business that has Customers or Clients Must have a Copy"
This is the story of Agent Smith′s mission to escape the State of Mediocrity and reach Service City, the Capital of Prosperity.
There are challenges to overcome to become a top operative within the Secret Service and earn a Licence to Thrill Customers.
According
to the State of Mediocrity’s definition of success, aspiring agent
Smith is a good example. After earning an average degree at University,
he got an average job with an average company.
Because he
works hard he was appointed Director of Customer Service at his firm,
Communication Limited. It is at this point that he begins to feel a
gnawing frustration. This is where our story begins.
EVERYONE MUST OVERCOME THE SAME CHALLENGES THAT AGENT SMITH FACES TO SUCCEED IN BUSINESS CONTENTS:
001---Escaping The State of Mediocrity
002---Training at Accountability Base
003---Scaling the Heights of Reluctance
004---Conquering the Valleys of Discontent
005---Surviving Superficial Town
006---Trapped in Hesitation Castle
007---Entering Good Fortune
008---Reaching Prosperity Capital
Price: £14.99
"This book is not what you expect - it is so different - yet delivers the best tips on how to become a real professional in customers service that I have ever encountered in 20 years." US today
"An engaging story that gives real value - I wish everyone in service had a copy!" The Scotsman